Billing and insurance at IHCH Dental Care

Professional fees

In The Netherlands, dental fees are regulated by the Dutch Healthcare Authority - Nederlandse Zorgautoriteit NZa  and the Dutch Ministry of Health.


Payment terms

** We kindly ask you to please settle your bill with us directly, for any services conducted at our dental clinic on the day of your appointment - this applies to all adult patients, regardless of insurance coverage

Unfortunately, we cannot accept the European Health Insurance Card (EHIC)

Once you have paid us, you can then forward the invoice to your insurance company for reimbursement

Exception:  For persons under 18 years of age with valid Dutch insurance only - we will forward the bill directly to your insurance company

If you are only registering to visit our dental clinic, registration fees do not apply 


Payment methods

We currently accept the following methods of payment at IHCH Dental Care:

  • Dutch bank passes (PIN)
  • Credit card (MasterCard; Visa; American Express)


No-show / Cancellation fees 

We adhere to a strict 24-hour No-show / cancellation policy.  Therefore, please be aware that unless we receive at least 24 hours notice by emailing us, prior to the cancellation of an appointment with one of our dental team, you will receive an invoice and be charged a No-show / cancellation fee.    This fee is not usually reimbursed by your insurance company. 

Our No-Show / Cancellation fees, payable directly to IHCH Dental Care, are as follows:

First missed appointment:

Under one hour duration  45,- euros

One hour or more duration   60,- euros

Second or subsequent missed appointment:  75,- euros

Please note, the cancellation and no-show fee for the dental hygienist depends on the length of the missed treatment.