Insured with Dutch health insurance?
If so, we have contracts with all Dutch insurance companies. Therefore, you do not have to pay after your GP consultation as we bill your Dutch insurer directly.
All GP consultation costs are regulated by the Dutch Ministry of Health, Welfare and Sport (VWS) together with the Nederlandse Zorgautoriteit (NZa) – the Dutch governing body responsible for overseeing GP consultation fees within the Dutch healthcare system.
Please be aware that Dutch insurance companies impose a mandatory eigen risico or ‘own risk’. This excess amount is regulated by the Dutch Government and it applies every year to all persons with Dutch Insurance. Your eigen risico is usually deducted from any reimbursements you may receive from your insurance company. Items such as prescription medication and laboratory investigations also form part of the eigen risico. During 2018, the minimum amount is 385 euros. GP consultations are exempt from the eigen risico.
Are you already registered with another GP practice?
If you are currently registered with another GP in The Netherlands, please be aware that you will need to officially deregister at your previous medical practice. Under Dutch law, patients with Dutch health Insurance can only be registered with one GP practice.
No-show / Cancellation fees
We adhere to a strict 24-hour No-show / cancellation policy. Therefore, please be aware that unless we receive at least 24 hours notice by emailing us, prior to the cancellation of an appointment with one of our GPs, you will receive an invoice and be charged a No-show / cancellation fee. This fee will not usually be reimbursed by your insurance company.