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070 306 5100ihchinfo@ezorg.nlJan van Nassaustraat 1252596 BS The HagueMonday - Friday 08:00-17:00Pharmacy Mon-Fri 08:00-18:00
DENTAL ASSISTANT/RECEPTIONIST
Job Vacancy: Dental Receptionist-Dental Assistant
Department: Dental Clinic
Type: Full-time (minimum of 32 hours)
Uniforms provided.
Department: Dental Clinic
Type: Full-time (minimum of 32 hours)
Uniforms provided.
IHCH (International Health Care Centre) is looking for a dental receptionist and/or dental assistant.
Our receptionist team provide essential administrative support to our dentist and assistant staff, ensuring the smooth operation of dental clinic on a daily basis. Our assistant team are proficient in chair side general assisting duties, sterilisation techniques and the operation of clinic equipment. If you are detail-oriented, proactive, and thrive in a dynamic healthcare environment, we encourage you to apply.
Regular clinic hours are Monday to Friday – 08:00 to 17:00.
Key Responsibilities for dental receptionist:
- Perform general administrative duties such as answering phones, scheduling appointments, and managing patient records.
- Coordinate communication between patients, medical professionals, and the finance department.
- Process billing and payments on the spot.
- Maintain accurate, up-to-date patient files and medical documentation.
- Handle incoming correspondence (emails, phone calls, etc.) and direct inquiries to the appropriate departments.
- Provide administrative support for healthcare professionals as needed.
- Ensure compliance with all relevant medical and privacy regulations (GDPR)
Key Responsibilities for dental assistant:
• Chairside assisting
- Efficient set-up/clean-up of treatment rooms and constant organisation of instruments
- Responsible for the smooth running of the sterilisation area and restocking of rooms
- Maintain safe and sanitary working environment by complying with protocols
- Accurate recording and charting of treatment information into patient files
- Taking of impressions and coordinating with laboratories
- Providing postoperative patient instructions as directed by the dentist
- Taking/developing bitewing/panoramic x-rays and maintaining dental x-ray equipment
Qualifications:
- Previous experience in a medical office or healthcare setting is a plus.
- Strong organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, etc.)
- Excellent English communication skills (both written and verbal).
- Knowledge of Dutch and other language is a plus.
- Ability to maintain confidentiality and handle sensitive information.
- Strong attention to detail and effective time management skills.
- Dental Assisting qualification/certificate (or working towards certification) or equivalent
- Experience within a general dental practice environment
- Knowledge of dental clinic protocols and adhering to guidelines
- Strong cultural respect in an international environment
- Must be able to work independently and quickly within a fast-paced team
- Ability to embrace a flexible working schedule and provide cover when needed
- Maintain a high standard of patient friendly focused care
- Consistent and professional appearance along with a caring attitude
- Experience working within an international environment.
- Knowledge of implantology, periodontal surgery and orthodontic assistant duties. X-ray certification.
What We Offer:
- Work in a collaborative and supportive healthcare environment.
- Opportunity for professional growth and development.
- Competitive salary and benefits package.
- Flexible working hours and work-life balance.
In addition, we offer the following benefits:
- 8% statutory holiday allowance paid in May (in line with the CAO).
- 190 holiday hours per annum for a full-time equivalent (FTE), plus public holidays.
- A pension contribution.
- Complimentary coffee and fresh fruit in our spacious, bright staff canteen.
- Bike loan scheme.
- Training, learning, and development budget to help you reach your full potential.
About Us:
The International Health Care Centre The Hague (IHCH) is a dynamic medical centre that offers primary, paramedical, pharmaceutical, dental, and medical specialist care—all under one roof. Our services are tailored to meet the specific needs of a diverse patient community, including expatriates, internationals, and Dutch citizens in The Hague and surrounding areas.
With a large team of approximately 135 staff members from 35 nationalities, IHCH boasts a unique international character, with English and other languages spoken across the GP, Polyclinic, Prevention, Patient Relations, Pharmacy, and Dentistry departments.
How to Apply:
To join our friendly, hardworking team of professionals, send your C.V. and cover letter to:
Dr Alfredo Vega Navarro, Chef de Clinique Dental Department – A.Navarro@ihch.nl
Marion Le Borgne, Dental Clinic Coordinator – M.LeBorgne@ihch.nl
Nina Juricova, Dental Clinic Coordinator – N.Juricova@ihch.nl
Marion Le Borgne, Dental Clinic Coordinator – M.LeBorgne@ihch.nl
Nina Juricova, Dental Clinic Coordinator – N.Juricova@ihch.nl
We encourage applicants already residing in the Netherlands with the correct diplomas and experience to apply for this role. We will be conducting interviews on a rolling basis, so early applications are encouraged.